Legal

Terms of Service

Last updated: September 18, 2026

1. Acceptance of Terms

By accessing and using Chronika, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this service.

2. Service Description

Chronika CRM is a service management platform for automotive workshops. The service is provided “as is” and we assume no responsibility for the timeliness, deletion, mis-delivery, or failure to store any user communications or personalization settings.

3. User Responsibilities

You are responsible for your own communications and are responsible for the consequences of their posting. You agree that you will not use the Service for any purpose that is unlawful or prohibited by these Terms.

4. Accounts and Access

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We may suspend or terminate access if we reasonably believe that the Service is being used in violation of these Terms.

5. Subscriptions and Payments

Paid functionality, subscriptions, early access pricing, and trial terms may be described on the Website or inside the Service. Fees, available functionality, and trial conditions may change over time. Any applicable payment terms are presented before purchase or subscription activation.

Subscriptions purchased in the Chronika CRM mobile application are billed through the Apple App Store or Google Play. Payment is charged to your store account at confirmation of purchase. The subscription renews automatically for the same period and price unless it is cancelled at least 24 hours before the end of the current period; your account is charged for renewal within 24 hours prior to the end of the current period. You can manage or cancel the subscription at any time in your App Store or Google Play account settings; cancellation takes effect at the end of the paid period, and access remains available until then. Prices shown in the application are set for the respective store and may differ from prices on the Website. Refunds for store purchases are handled by Apple or Google under their refund policies.

A subscription belongs to the company account, not to an individual employee: it can be purchased and managed by the company owner, and it unlocks the Service for all users of that company.

6. Data and Content

Users remain responsible for the accuracy, legality, and integrity of data entered into the Service, including customer, vehicle, order, inventory, and operational information. Chronika may process such data only as necessary to provide, maintain, protect, and improve the Service.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Chronika shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from the use of or inability to use the Service.

8. Changes to the Service or Terms

We may update the Service and these Terms from time to time. Updated Terms will be published on the Website. Continued use of the Service after updates indicates acceptance of the revised Terms.

9. Governing Law

This agreement is governed in accordance with the laws of Ukraine, unless otherwise required by applicable mandatory law.

10. Contact Us

If you have any questions about these Terms, please contact us at: [email protected]