Legal
Privacy Policy
Last updated: June 09, 2026
This Privacy Policy explains how we collect, use, store, and protect personal data when you use the Chronika CRM service (the “Service”, “Platform”, “Website”).
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Data Controller
The controller of personal data is:
Sole Proprietor (ФОП) KALYNA VLADYSLAV VOLODYMYROVYCH
Registration ID (ЄДРПОУ / Tax ID): 3718806315
Country of registration: Ukraine
Email: [email protected]
2. Information We Collect
We may collect and process the following categories of data:
- Account and contact information, including name, email address, and phone number;
- Company information, including company name, address, role, and service station details;
- Service data created or uploaded by users, including orders, vehicles, service records, and related operational data;
- Technical data such as IP address, browser type, device information, log files, and usage statistics;
- Communication data when you contact us via email or support channels.
We do not intentionally collect sensitive personal data unless it is required for providing the Service and explicitly provided by the user.
3. How We Use Personal Data
We use personal data for the following purposes:
- To create and manage user accounts;
- To provide access to the CRM functionality and related services;
- To process subscriptions and payments;
- To communicate with users regarding service updates, notifications, and support requests;
- To improve, maintain, and secure the Service;
- To comply with legal and regulatory requirements.
4. Payments and Third-Party Services
Payments and subscription processing may be handled by third-party payment providers.
Personal data may be transferred to third parties strictly to the extent necessary to provide the Service, including:
- Payment service providers for payment and subscription processing;
- Hosting and infrastructure providers;
- Email and notification service providers;
- Analytics and monitoring services.
All third parties are required to ensure an appropriate level of personal data protection.
5. Cookies and Similar Technologies
The Website uses cookies and similar technologies to ensure proper operation, improve user experience, analyze usage, and enhance security.
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of the Service.
6. Data Retention
Personal data is stored only for as long as necessary to:
- Provide the Service;
- Fulfill contractual obligations;
- Comply with legal and accounting requirements;
- Resolve disputes and enforce agreements.
After this period, personal data is deleted or anonymized.
7. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.
However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
8. User Rights
Users have the right to:
- Request access to their personal data;
- Request correction or update of inaccurate data;
- Request deletion of personal data;
- Withdraw consent for data processing where applicable;
- Request a copy of their personal data.
Requests can be submitted by contacting us at: [email protected]
9. International Data Transfers
Personal data may be processed or stored on servers located outside the user’s country of residence. In such cases, we ensure appropriate safeguards in accordance with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be published on the Website with a new “Last updated” date.
Continued use of the Service after changes indicates acceptance of the updated Privacy Policy.
11. Contact Information
If you have any questions about this Privacy Policy or personal data processing, please contact us at: